The price depends on the estimated print weight, model volume, material, quantity and project type. Student orders use fixed packages based on estimated weight. Private and business orders are calculated according to the specific print requirements. This keeps pricing clear and based on the actual effort needed for your object.

You can choose the available materials and colours during the order process. We currently work with PLA, PETG, ABS and TPU. If you do not see the colour or material you need, contact us by WhatsApp or phone. We can check availability and order specific materials or colours for your project where possible.

Production time depends on the selected package, model size, material, printability and current production queue. Standard orders are printed in the order they arrive. We always try to provide a comfortable and fast service, but exact timing can only be confirmed after checking the file and order details.

The Expert Review is an important step before printing. It helps prevent failed prints, unusable parts and technical print problems. We look at mesh integrity, wall thickness, orientation and placement, overhangs, support surfaces, scale and units, intersecting geometry, shrinkage and tolerances where relevant. This helps detect problems before material and printing time are used.

Yes, we ship across Europe, including countries outside the EU where shipping is available. You can also pick up your order directly from our office in Düsseldorf.

Yes, your uploaded files are treated as confidential. We do not share or resell your models.

If your model cannot be printed as uploaded, we will let you know. In many cases, the file can be adjusted through our File Editing & Optimization service. Our engineer can work directly with your file to repair, correct or prepare it for printing. If you do not have a file yet but only an idea, you can submit a request and we will check whether it can be turned into a printable model.

Yes, we are open to cooperation with universities, schools and lecturers. Contact us by phone or email to discuss student access, project support or a cooperation model.